Shipping Policy

Once an order is placed successfully, our team will begin processing the order.

Orders are usually processed within 1-2 working days, excluding Sundays, public holidays, and unexpected operational delays.

During sale periods, festive seasons, or high order volumes, processing may take slightly longer.

After dispatch, delivery usually takes 3-7 working days, depending on the delivery location, courier partner, and pincode serviceability.

Delivery timelines may vary for remote locations, non-metro cities, or areas with limited courier access.

The Flauntoe Store ships orders across serviceable locations in India.

Some pincodes may not be serviceable by our courier partners. If your location is not serviceable, our team may contact you for an alternative address or cancel the order and process a refund.

Shipping charges, if applicable, will be shown at checkout before the order is confirmed.

Free shipping may be available on selected orders, products, campaigns, or order values, depending on ongoing offers.

Cash on Delivery charges, convenience fees, or handling charges may be applicable for certain orders and may not be refundable unless specifically mentioned.

Cash on Delivery may be available for selected pincodes and order values.

COD availability may depend on courier serviceability and internal order verification.

The Flauntoe Store reserves the right to cancel COD orders in case of incomplete address, unreachable customer, suspected misuse, or repeated delivery refusal.

Once the order is shipped, customers may receive tracking details through email, SMS, WhatsApp, or any other available communication channel.

Customers can use the tracking link or tracking ID to monitor the shipment status.

In some cases, tracking updates may take 24-48 hours to reflect after dispatch.

Courier partners usually make multiple delivery attempts as per their standard process.

If the customer is unavailable, unreachable, or refuses delivery, the shipment may be returned to us.

In such cases, re-shipping may be chargeable, and COD or shipping charges may not be refundable.

Customers must provide complete and accurate shipping details while placing the order.

The Flauntoe Store will not be responsible for delivery failure, delay, or return due to incorrect address, wrong pincode, incomplete contact details, or customer unavailability.

If the order is returned due to incorrect address, additional shipping charges may apply for re-dispatch.

Although we aim to deliver orders within the estimated timeline, delays may occur due to:

• Courier delays
• Weather conditions
• Public holidays
• Festivals or high shipment volume
• Remote location serviceability
• Operational issues
• Government restrictions
• Incorrect customer details

The Flauntoe Store shall not be liable for delays caused by courier partners or circumstances beyond our control.

If the package appears damaged, tampered with, or opened at the time of delivery, customers are advised not to accept the package and to inform us immediately.

If the package is accepted and the product inside is damaged or incorrect, customers must contact us within 48 hours of delivery with clear images and order details.

If a shipment is marked delivered but the customer has not received it, the customer must inform us within 48 hours of the delivery update.

We will coordinate with the courier partner and investigate the issue. Resolution will depend on the courier partner's investigation and delivery proof.

All footwear products are packed carefully to reduce the risk of damage during transit.

Customers are requested to retain the original packaging, box, invoice, and tags in case they need to raise a return or exchange request.

Return shipping will be handled as per our Cancellation, Returns & Refund Policy.

Where reverse pickup is available, we may arrange pickup through our courier partner. If reverse pickup is not available, the customer may be required to self-ship the product.

For shipping-related queries, customers can contact us through the contact details available on our website.